FAQ's
Frequently Asked Questions :
What types of tools do you sell?
At DirectStore UK, we offer a wide range of tools to meet the needs of both DIYers and professional tradespeople. Our selection includes:
- Hand Tools
- Power Tools
- Garden Tools
- Tool Accessories
Whether you're working on home improvements, construction, or landscaping, we've got the tools to help you get the job done efficiently and effectively.
Do you sell batteries for all types of tools?
Yes, we stock a variety of replacement batteries compatible with most major power tool brands, including:
- Lithium-ion (Li-ion)
- Nickel-Cadmium (Ni-Cd)
- Alkaline Batteries
If you're unsure about compatibility or looking for a specific battery model, feel free to contact our team for expert guidance.
Can I return tools or batteries if I change my mind?
Yes, we offer a 30-day return policy on tools and batteries, provided that:
- The item is unused
- It's in its original packaging
- You can provide proof of purchase
For full details, please refer to our Return Policy or contact us for support.
Do you offer any warranties on your tools?
Most tools sold by DirectStore UK come with a manufacturer's warranty. Specific warranty information can be found on the individual product pages. If you have any questions about warranty coverage, feel free to get in touch with us directly.
How can I find out if a product is in stock?
You can check real-time stock availability directly on our website. Alternatively, you can call our customer support team, and we’ll be happy to confirm availability for you.